Full course description
Customer analytics, at its core, is about discovering actionable insights. This is achieved through a rigorous process of identifying and measuring meaningful customer engagement and relevant metrics across the customer journey. This 3-day workshop is a primer on techniques to uncover and display actionable insights about your customers.
UMD Smith DC Campus: 1300 Pennsylvania Avenue NW Washington, D.C. 20004
Dates & Times
- Tuesday, September 13, 2022, 9:00AM - 5:00PM
- Tuesday, September 20, 2022, 6:00PM - 8:00PM (virtual)